Digital convergence means that bank customers today demand instant recognition, electronic receipts, and a seamless experience across all Self-Service channels.TEKchand has expanded the ATMLive Manager product suite to move Cross-Channel and Multi-Channel, providing the ONLY platform you need for comprehensive content management and CRM across retail banking digital channel
Product features include the ability to onboard customer preferences via multiple channels, ability to target market on the digital receipt real-estate, a document center for your Internet banking, a cardholder preferences database, and multiple 3rd party gateway options for Email and SMS messaging, and a much more. We have thought of everything so you can get started quickly!Read More
From electronic receipts, to cross-channel marketing, to cardless cash, you can design services that enhance the customer experience at the ATM and continue that experience and engagement from the ATM to the Mobile channel. ATM2Mobile (“A2M”) is a set of Web Services and APIs for building solutions that enable the cross-channel integration of the ATM with online channels.Read More
With TEKchand's comprehensive application suite and appliance-based delivery model, we do not have to deploy multiple solutions from different vendors to meet each specific need and implementation was easy. TEKchand really stood out among the alternatives.
We were looking for an international software company that is a proven expert in providing applications for the ATM industry and who understands the specific needs of transaction processors and their clients, and we found an ideal match with TEKchand.
We had Electronic Journaling before, but this platform was definitely an improvement – easier for claim research and a more modern interface. The ROI is immediate, not to mention the time saved both in our marketing and accounting departments.
We never thought twice about using a third-party software provider like TEKchand. They worked with the product engineers from each major manufacturer we have certified to ensure a customized integration that works flawlessly.
Given the diversity of the ATMs that make up our network, we needed a graphics and management solution that would meet our needs as well as our customer's needs. The ATMContent Manager enables our credit union ATMs to provide a reliable, and pleasing customer experience. TEKchand has set the standard for third party vendors in expertise, responsiveness, and customer service. They are the best.
In October of 2009 AllSouth Federal Credit Union purchased TEKchand's ATM Content Manager and EJ Manager Applications. We were truly amazed at how simple and effortless it was to implement both applications. Not only are we pleased with the products, but their Support team is number one.